Technical issues occur but are infrequent and have little impact on physiotherapist-delivered videoconferencing consultations for knee osteoarthritis: A descriptive study

MH Ross; T Russell; KL Bennell; PK Campbell; AJ Kimp; NE Foster; RS Hinman

Journal article

Technical issues occur but are infrequent and have little impact on physiotherapist-delivered videoconferencing consultations for knee osteoarthritis: A descriptive study

MH Ross, T Russell, KL Bennell, PK Campbell, AJ Kimp, NE Foster, RS Hinman

Musculoskeletal Science and Practice | Published : 2023

DOI: 10.1016/j.msksp.2023.102782

Abstract

Introduction: Clinicians often report technical issues as a barrier to adopting videoconferencing service models. This descriptive study nested within a randomised controlled trial investigated the frequency, nature and impact of technical issues during video consultations. Methods: Physiotherapists (n = 15) underwent training to deliver knee osteoarthritis care focussed on education, strengthening and physical activity. In the randomised controlled trial, participants received five physiotherapy consultations either in-person or via videoconferencing (via Zoom) over 3-months; consultations were recorded and physiotherapists documented technical difficulties. In this study, available notes w..

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University of Melbourne Researchers

Kim Bennell Author

Penny Campbell Author

Alex Kimp Author

Rana Hinman Author

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Grants

Awarded by National Health and Medical Research Council

Funding Acknowledgements

This work was supported by the National Health and Medical Research Council [Project Grant #1157977]; RSH is supported by a National Health & amp; Medical Research Council Senior Research Fellow- ship [#1154217]; KLB is supported by a National Health & amp; Medical Research Council Investigator Grant [#1174431]; The funders have no role in conduct, analysis or reporting of this study.